Customer Experience Specialist - MY/SG

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

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Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Experience Specialist - MY/SG State/Province1 | Job Posting Country MY Malaysia | State/Province Kuala Lumpur | Job Posting City Kuala Lumpur | City Zip Code 59200 Job Purpose and Impact The Customer Experience Specialist will be responsible to delight our customers every single day and to constantly look at ways to innovate the customer experience that we provide for our customers and business partners. We are looking for someone who will embark with us on a journey to transform our processes to be customer centric as well as to use technology and digital tools as a key enabler to elevate the experience of our customers. The Customer Experience Specialist will embrace a Customer 1st mindset to execute the processing of complex orders from customers, resolving order and delivery challenges, leading the complaints handling process and implement the customer experience programs for Cargill. Key Accountabilities Deliver exceptional customer experience and operations strategy to onboard, service, retain and grow active repeating customers. Manage customer facing activities from the end-to-end order management process dedicated to strategic or advanced segment key customers using in depth knowledge of order management technology. Provide a segmented customer experience and service offerings to our customers and has a mindset of continuous career development through learning, job scope evolving and career progression. Develop and maintain deep trust-based customer relationships with diverse partners and customers through proactive engagement on complex customer issues, creating a culture of collaboration at pace across internal interfaces. An

Read the full description at jobs.cargill.com. FewerJobs shows a preview and links to the original posting.