Customer Insights Analyst

Benefits

Parental leave

Not verified

Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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Market context

U.S. role benchmark (BLS OEWS)

$111,944 U.S. median for this role

Projected growth (BLS Employment Projections)

+13.7% - Much faster than average

Matched to SOC 15-1252 - Data and ML aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Data From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

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Company

Company stage

Growth-stage From the posting source checked Jun 20, 2026

Equity

Offered From the posting source checked Jun 20, 2026

Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Insights Analyst Makati, , Philippines Company Description: Job Description: Join the team redefining how the world experiences design. Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte! Thanks for stopping by. We know job descriptions can feel a bit formulaic sometimes, but we promise Canva is anything but. If you're drawn to what we're building and you see yourself in this role, we'd love to hear from you. Where and How You Can Work This role is based in the Philippines . We believe in working where you do your best thinking - Canva offers flexibility to work in a way that suits you, whether that's in-office, hybrid, or remote. What You'd Be Doing in This Role Canva's Close the Loop group sits within User Voice and exists for one reason: to make sure our users' voices are heard - not just collected. We analyse feedback from support tickets, social media, and in-product surveys, then work with product teams across Canva to understand, prioritise, and act on what we find. As a Customer Insights Analyst, you'll focus on the Teams & Education / B2B product area, turning raw qualitative and quantitative feedback into insights that actually change things. This isn't a passive reporting role. You'll be the person who connects the dots between what users are saying and what product teams need to know - and you'll have the tools, the access, and the mandate to make that happen. At the moment, this role is focused on: Analysing user feedback

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