Senior KYC Analyst (User Verification Agent)

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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Mental health support

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Market context

Median wage (BLS OEWS)

$61,842 national median

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

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Weekend work

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Application

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Assessment

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Deadline

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Where they hire

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About this role

Senior KYC Analyst (User Verification Agent) Amsterdam, Noord-Holland, Netherlands At bunq, we are revolutionizing banking to make it fast, simple, and secure for our users, and we need a Senior User Verification Agent to ensure our users can start using their bunq accounts right away by providing instant and accurate verification. You'll be at the heart of the introduction to our app, defense against fraud, making swift decisions where automation falls short and taking charge of high-risk cases to build a trustworthy platform. Take ownership 💪 - Achieve uncompromising accuracy in risk-based decisions, protecting our users from fraud while ensuring zero unnecessary friction. - Systematically eliminate the Enhanced Due Diligence (EDD) backlog by taking decisive ownership of the most complex, high-risk cases that our automated systems cannot solve. - Provide decisive resolution of escalations through sharp analysis and nuanced communication where automated systems fail. - You are fluent in the Dutch language. - You have proven ability to make accurate, risk-based decisions on complex Customer Due Diligence (CDD) cases. - You possess a demonstrated engineering mindset to identify root causes and drive process improvements within the EDD framework. - You have the proven ability to leverage AI tools and data to conduct efficient and effective risk investigations. - You hold a solid understanding of KYC/AML compliance frameworks and their practical application in case reviews. Curious to see how we make life easy? - try the bunq app , it only takes 5 minutes to sign up. Your space to perform

Read the full description at careers.bunq.com. FewerJobs shows a source-linked preview and links to the original posting.