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In House Service Engineer

Bruker - Billerica, MA, US

Posted Jun 10, 2026

Benefits

Parental leave
Not verified
Non-birth-parent leave
Not verified
Family-building benefits
  • Fertility benefits: Not verified
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
Not verified
Relocation assistance
Not verified
Childcare support
Not verified
Learning budget
Not verified
Verification
Not verified checked Jun 7, 2026
Salary
Not verified
401(k) match
Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)
$78,856 U.S. median for this role
Projected growth (BLS Employment Projections)
+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Customer Success From the posting source checked Jun 20, 2026
Seniority
Mid From the posting source checked Jun 20, 2026

Schedule

Shift type
Not verified
Weekend work
Not verified

Company

Equity
Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter
Not verified
Assessment
Not verified
Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

In House Service Engineer Billerica, MA, US Overview As one of the world's leading analytical instrumentation companies, Bruker covers a broad spectrum of advanced solutions in all fields of research and development. All our systems and instruments are designed to improve safety of products, accelerate time-to-market and support industries in successfully enhancing quality of life. We've been driving innovation in analytical instrumentation for 60 years now. Today, worldwide more than 11,000 employees are working on this permanent challenge, at over 90 locations on all continents. As In-house Service Engineer: individual would be responsible for Customer support, Engineer support, repair of Spectrometers, accessories and occasional local field service. The candidate must have good customer skills. The ability to travel, make travel arrangements, scheduling calls with customer and make decisions on repairs. Responsibilities Provide phone and e-mail support to both customers and Bruker personnel. Issuing RMA numbers to customers. Logging and updating RMA in SAP Contact the customers to inform them of the status of their repair. In-house repair of Spectrometer and accessories. Maintains and updates customer data in SAP. Assists in tasks related to ISO. Ensures customer satisfaction by on time response to customer requests. Must keep certifications current. (Validation and instrument training.) Provide on-site service as required. Expense reports, booking travel, processing service reports. Qualifications To perform this j

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