AI Operations Specialist

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Work mode

Onsite From the posting source checked Jun 20, 2026

In-office days

5 days From the posting source checked Jun 20, 2026

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

AI Operations Specialist San Francisco, CA | OnSite ABOUT BRETTON AI Bretton AI is the leading AI agent platform for financial services. Companies like Robinhood, Mercury, and Gusto trust us to automate mission-critical work, starting with anti-money laundering (AML) and counter-terrorist financing investigations. We've raised over $95M from Greylock, Y Combinator, Thomson Reuters Ventures, and other top-tier investors. We're based in downtown San Francisco and our team comes from world-class organizations like SpaceX, Google, Netflix, Stripe, Plaid, and more. THE ROLE We're looking for a detail-oriented, analytically-minded person to join our AI Operations team. You'll be on the front lines of ensuring our AI agents are performant for banks and fintechs fighting financial crime at scale - monitoring quality, testing new features, and working directly with engineering and customers to keep our platform running at its best. This is a rare opportunity to learn how cutting-edge AI systems work in production while making a real impact on global financial security. WHAT YOU'LL DO - Conduct quality reviews of AI agents to ensure they meet the highest standards for compliance teams at banks and fintechs - Test new features and custom logic before they go live for customers - Analyze case data to identify patterns, issues, and opportunities for improvement - Work directly with engineering to understand and measure the impact of system changes - Learn state-of-the-art AI monitoring techniques including performance drift detection, human scoring pipelines, and dataset preparation - Support our largest customers by providing operational insights and recommendations

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