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Customer Service Officer with English EVO

BASF - Country / Location Poland

Posted Jun 12, 2026

Benefits

Parental leave
8 weeks From the posting source checked Jun 20, 2026
Non-birth-parent leave
8 weeks From the posting source checked Jun 20, 2026
Family-building benefits
  • Fertility benefits: Not verified
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
Not verified
Relocation assistance
Not verified
Childcare support
Not verified
Learning budget
Not verified
Verification
Source-linked checked Jun 7, 2026
Salary
Not verified
401(k) match
Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)
$78,856 U.S. median for this role
Projected growth (BLS Employment Projections)
+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Customer Success From the posting source checked Jun 20, 2026
Seniority
Mid From the posting source checked Jun 20, 2026

Schedule

Shift type
Not verified
Weekend work
Not verified

Company

Company stage
Public-company From the posting source checked Jun 20, 2026

Application

Cover letter
Not verified
Assessment
Not verified
Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Service Officer with English EVO Country / Location Poland CUSTOMER SERVICE OFFICER WITH ENGLISH EVO In the Performance Chemicals Division, it is all about customized products. The division's portfolio includes plastics additives, fuel and lubricant solutions as well as oilfield chemicals, mining solutions and chemical as well as refinery catalysts. The customers who benefit from our innovative solutions are from various industries, including the chemicals, plastics, consumer goods, energy and resources as well as the automotive and transportation industries. RESPONSIBILITIES Customer Order Management: Act as main interface to customer on order placement and follow up Select and use adequate tools (SAP R/3 SD, e-commerce software) to receive, process, and follow up on orders including cash management Understand and create customer master data as well as customer specific SAP set-up Collaborate with sales accounts, supply chain, transport, warehousing, and finance to provide excellent service to our customers Customer complaint management: from reception, to follow up and conclusion of complaint Development of new business opportunities: identifying and onboarding new customers and business opportunities QUALIFICATIONS Bachelor or Master degree in Sales, Business Studies, Logistics, Supply Chain Relevant professional experience at least 3 years Experience of working with the chemical and automotive industry will be an advantage Experience in SAP (Sales & Distribution) or alternative ERP system will be an advantage Customer orientation

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