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Senior Manager, ITSM Audit

Bank of Nova Scotia - Toronto

Posted Jun 12, 2026

Benefits

Parental leave
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Non-birth-parent leave
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Family-building benefits
  • Fertility benefits: Not verified
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
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Relocation assistance
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Childcare support
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Learning budget
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Verification
Not verified checked Jun 7, 2026
Salary
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401(k) match
Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)
$61,842 U.S. median for this role
Projected growth (BLS Employment Projections)
+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Operations From the posting source checked Jun 20, 2026
Seniority
Senior From the posting source checked Jun 20, 2026

Schedule

Shift type
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Weekend work
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Company

Company stage
Public-company From the posting source checked Jun 20, 2026

Application

Cover letter
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Assessment
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Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

Senior Manager, ITSM Audit Toronto Requisition ID: 262130 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The Senior Manager - ITSM Audit & Regulatory Deliverables is accountable for end to end delivery of audit, regulatory, and self-identified issues across IT Service Management (ITSM) domains, including Incident, Problem, Change, Configuration (CMDB), Release, and IT Asset Management (ITAM). This role exists to stabilize, accelerate, and de risk ITSM audit outcomes by providing strong program governance, disciplined execution, and a single point of ownership for complex, multi issue delivery spanning Internal & External Audit. The Program Manager will operate in a high volume, high scrutiny audit environment characterized by multiple concurrent high and medium risk findings, tight and shifting regulatory deadlines, frequent audit rejections and resubmissions and heavy dependency on evidence quality, scenario testing, and operational effectiveness Is this role right for you? In this role, you will: Own the integrated ITSM audit delivery portfolio, covering Incident, Problem, Change, CMDB, Release, and ITAM findings. Manage issues from Management Action Plan (MAP) creation through evidence submission, IQA/IA validation, and final closure. Maintain a clean, audit defensible view of issue status, dependencies, risks, extensions, and approvals. Partner with the key stakeholder to translate audit findings into clear execution plans, including interim milestone

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