Manager, Payments Incident Response & Resiliency (Bilingual Spanish)
Bank of Nova Scotia - Toronto
Posted Jun 12, 2026
Benefits
- Parental leave
- Not verified
- Non-birth-parent leave
- Not verified
- Family-building benefits
-
- Fertility benefits: Not verified
- Adoption assistance: Not verified
- Surrogacy assistance: Not verified
- Mental health support
- Not verified
- Relocation assistance
- Not verified
- Childcare support
- Not verified
- Learning budget
- Not verified
- Verification
- Not verified checked Jun 7, 2026
- Salary
- Not verified
- 401(k) match
- Reported from DOL Form 5500 industry filing (not employer-specific)
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Market context
- U.S. role benchmark (BLS OEWS)
- $61,842 U.S. median for this role
- Projected growth (BLS Employment Projections)
- +1.9% - Slower
Matched to SOC 11-1021 - Operations aggregate by role bucket.
Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.
Role
Schedule
- Shift type
- Not verified
- Weekend work
- Not verified
Application
- Cover letter
- Not verified
- Assessment
- Not verified
- Deadline
- Not stated
Where they hire
State eligibility is not yet verified.
About this role
Manager, Payments Incident Response & Resiliency (Bilingual Spanish) Toronto Requisition ID: 263261 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The Manager, Payments Incident Response & Resiliency will be responsible for leading and coordinating the response to critical incidents impacting the banks global payment systems. This individual will also support the mapping and documentation of payments and technology assets across the bank. Fluency in both English and Spanish is required to support international teams and stakeholders. Is this role right for you? In this role you will: Communicate effectively in both English and Spanish to support collaboration across international teams and stakeholders in multi-regional payment operations. Lead and support the incident response process for payment applications, ensuring timely identification, classification, prioritization, and resolution of payment-related incidents. Prioritize client impact during incidents, maintaining transparent and effective communication with stakeholders to uphold trust and minimize disruption. Identify, track, and ensure follow-through on action items from post-incident reviews and root cause analyses, driving continuous improvement in payment systems resiliency, reliability, and stability. Support the identification, definition, and benefit quantification of operational change proposals aimed at enhancing resiliency through prevention and effective recovery strategies. Optimize resilient operational processes by collabo
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