Global Head of Customer Identity & Access Management, IAM / Enterprise Security

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

Not verified checked Jun 7, 2026

Salary

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401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Role

Role function

Security From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Schedule

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Weekend work

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Application

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Assessment

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Deadline

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Where they hire

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About this role

Global Head of Customer Identity & Access Management, IAM / Enterprise Security Toronto Requisition ID: 260523 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The Role The Global Head, CIAM Engineering & Operations is accountable for the end‑to‑end ownership of Customer Identity & Access Management (CIAM) platforms and services across the enterprise. This role leads the global engineering and operational teams to design, build, modernize, and operate secure, scalable, and resilient CIAM capabilities that protect customers, enable digital growth, and support business strategy across all regions and channels. The incumbent drives the evolution of global CIAM services, advances modern engineering and operational practices, and partners closely with Technology, Security, Fraud, Risk, and Business leaders to deliver foundational and transformational customer protection capabilities at enterprise scale. What You'll Do: Global CIAM Platform Ownership Owns the full lifecycle and service accountability for global CIAM platforms, including strategy alignment with architecture, design, build, modernization, production operations, and continuous improvement for customer identity and authentication services. Accountable for platform availability, resiliency, performance, security posture, and operational excellence across web and mobile channels globally. Ensures CIAM services operate as enterprise‑grade platforms, meeting defined SLAs, SLOs, and regulatory obligations. Engineering & Delivery Leadership Leads the end‑to‑

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