Omnichannel Systems Administrator

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

Not verified last checked Jun 13, 2026

Salary

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401(k) match

Listed Source: EMPLR_CONTRIB_INCOME_AMT. source Last checked Jun 13, 2026.

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Schedule

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Weekend work

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Application

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Assessment

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Deadline

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Where they hire

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About this role

Omnichannel Systems Administrator Manila, Philippines Axos Business Center, Corp About This Job We are seeking a highly technical and detail oriented Omnichannel Systems Administrator to support, optimize, and expand our customer engagement ecosystem. This role focuses heavily on our Five9 telephony platform while ensuring seamless integration with Salesforce Sales Cloud and Service Cloud, custom development, and API driven workflows. Key Responsibilities Five9 & Omnichannel Platform Ownership Configure, maintain, and optimize Five9 call center solutions Diagnose and troubleshoot Five9 issues Build, test, and deploy enhancements Support additional omnichannel applications Salesforce & Integration Support Work within Salesforce ecosystem Troubleshoot integration points between Five9 and Salesforce Partner with Salesforce teams Technical Analysis & Troubleshooting Review logs and root cause analysis Perform impact analysis Conduct testing across environments Business Collaboration & Solutioning Work with stakeholders to define requirements Recommend enhancements Conduct trainings Required Skills & Qualifications Bachelor's degree in related field 1+ year working as a Salesforce Administrator Experience with Five9 or similar Hands‑on Salesforce troubleshooting exposure Understanding of API integrations SQL, Python/JavaScript familiarity Preferred Qualifications Experience configuring Five9 Exposure to cloud platforms Low‑code/no‑code tools Agile/Scrum About Axos Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We're a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers. Axos Financial is our holding company and is publicly traded on the New York Stock

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