Digital Content Specialist

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 13, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Digital Content Specialist Manila, Philippines About the role: This role supports AvePoint's digital-first customer engagement strategy and helps deliver a consistent, high-quality customer experience at scale. AvePoint is looking for a Digital Client Enablement Specialist to support our Customer Success and Service Delivery teams by creating high-quality, customer-facing technical content. This role will focus on building scalable, reusable enablement assets that help customers and partners onboard faster, deploy confidently, and adopt the AvePoint Confidence Platform more effectively. What You Will Do: - Become an internal AvePoint product expert who can convert user guides and product marketing material into consumable customer facing content - Create and maintain a structured “How To” video library for the AvePoint Confidence Platform - Develop digital customer onboarding materials to support self-service deployment in an effort to accelerate time-to-value - Define and track success metrics for engagement and adoption of materials. - Produce partner technical onboarding content to reduce reliance on live Solution Engineering sessions - Collaborate with Digital Customer Success on onboarding and adoption-focused content - Ensure content accuracy, version control, and alignment with product releases What You Bring: - 2-3 years of relevant experience in content creation or enablement across video, digital, and interactive platforms - Strong written and verbal communication skills - Ability to translate technical concepts into clear content - High English proficiency both written and oral What's in it for you? - HMO coverage from day 1 of employment (plus 2 free dependents) - Group life insurance (upon regularization) - Wellness

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