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Customer Marketing Manager, EMEA

Avepoint Inc - London, United Kingdom

Posted May 12, 2026

Benefits

Parental leave
Not verified
Non-birth-parent leave
Not verified
Family-building benefits
  • Fertility benefits: Not verified
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
Not verified
Relocation assistance
Not verified
Childcare support
Not verified
Learning budget
Offered From the posting source checked Jun 20, 2026
Verification
Not verified checked Jun 13, 2026
Salary
Not verified
401(k) match
Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)
$93,011 U.S. median for this role
Projected growth (BLS Employment Projections)
+5.1% - Faster than average

Matched to SOC 13-1161 - Marketing aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Marketing From the posting source checked Jun 20, 2026
Seniority
Mid From the posting source checked Jun 20, 2026

Schedule

Shift type
Not verified
Weekend work
Not verified

Company

Company stage
Public-company From the posting source checked Jun 20, 2026
Equity
Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter
Not verified
Assessment
Not verified
Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Marketing Manager, EMEA London, United Kingdom Overview This person helps move customers from confidence to championship by partnering with Customer Success and Product Marketing to improve onboarding experiences, accelerate time-to-value, and activate customers into the right product adoption and lifecycle motions, then embedding real customer outcomes into campaigns, sales motions, and expansion plays. The role blends customer storytelling, lifecycle activation, campaign execution, and revenue alignment. Key Responsibilities Customer Onboarding and Retention - Partner with Customer Success and Product Marketing to operationalize onboarding content and customer proof (welcome series, quick-start guides, onboarding webinars, adoption emails) that drives early product value. - Build and scale activation motions that move customers from first value to repeatable usage (e.g., use-case adoption campaigns, customer education moments, peer proof in nurture) in partnership with Lifecycle and CS teams - Create feedback loops with CS/RevOps to capture onboarding and adoption insights (common blockers, time-to-first-value patterns) and translate them into messaging, content, and enablement improvements Customer Expansion - Working closely with our Demand Gen Team to identify and execute campaigns that drive pipeline and customer innovation, grouping customers by expansion readiness and aligning campaigns to the needs of expansion-ready customer segments - Partnering with Sales and Customer Success to identify and prioritise high-risk accounts, aligning customer marketing plays to retention needs, renewal timelines, adoption gaps, and at-risk expansion opportunities. Customer Advocacy - Work with the Brand , Comms and EMEA Field Marketing team managing intake, prioritization, and execution of customer stories (video, written, testimonial, reference) - Project-managing

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