Customer Experience Specialist (French, Dutch & English)

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

Not verified

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Work mode

Remote From the posting source checked Jun 20, 2026

In-office days

0 days From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Optional From the posting source checked Jun 20, 2026

Company

Equity

Offered From the posting source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Experience Specialist (French, Dutch & English) Remote (UK Based) Location: UK-based (Remote / Home Office) Languages Required: Fluent in English, French & Dutch (essential) Bonus Language : Proficiency in an additional European language is beneficial, particularly a Nordic language such as Swedish or Finnish. Eligibility: Must have indefinite leave to remain and the right to work in the UK WHAT WE DO Aura connects people around the world through a brilliant photo-sharing experience. Aura's easy-to-use mobile app (iOS and Android) and beautifully designed WiFi-connected digital photo frames provide an effortless, private, and secure way to share photos with family and friends globally. Since launching in 2016, Aura has experienced significant growth and recognition, including being named one of Oprah's Favourite Things. Aura products are available across the US, Canada, UK, France, Mexico, and Germany via our website and major retailers. WHO WE ARE Founded by two early Twitter engineers, Aura began as a software company focused on connection and joy. Today, we deliver a seamless experience combining mobile and backend software with premium and beautiful consumer electronics. We unlock the meaningful photos stored on smartphones and bring them to life. Innovation and technology drive everything we do, always with the goal of bringing families and friends closer together. Our global team is based in NYC, San Francisco, Shenzhen, and remotely across the world. THE ROLE: CUSTOMER EXPERIENCE SPECIALIST (CES) As a French / Dutch / English Customer Experience Specialist , you will support customers via email, phone, and chat

Read the full description at auraframes.com. FewerJobs shows a preview and links to the original posting.