Customer Service Representative (French speaking)

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 13, 2026

Salary

EUR 38K-42K From the posting source checked Jun 20, 2026

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

U.S. benchmark only; posted salary is not compared across countries or currencies.

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Service Representative (French speaking) Tilburg, NB Job Summary: We are seeking an energetic French-speaking Customer Service Representative. The right person enjoys a fast-paced environment, is a proactive problem solver, and strives to be an integral part of the team and the success of the company. Core Duties: Take inbound and outbound calls and process the incoming orders (via Teams, email) Provide technical (product) support and identify leads or potential upsell + cross sell possibilities, and assign leads to the Territory Manager Partners with the Territory Manager to ensure smooth hand off of new clients into their portfolio. Ensure excellent service and escalate issues to the correct person/department if needed Support junior colleagues with more complex tickets Create invoices Keep your product & systems knowledge updated via webinars/training Participate in CSR teams meetings and contribute to addressing improvement areas Translation of message templates ( if in possession of any extra language skill) Create new customer accounts in our ERP systems Process warranty claims for Europe and UK: Manage resolutions for installed products, ensure accurate documentation and appropriate outcomes. Work with Operations and Quality teams to help determine root cause. Analyze warranty and return data to identify trends and support process improvements. Qualifications: Associate degree equivalent required. Ability to communicate in French and English is a must Preferably 3 years' experience in a Customer Service department Hands-on knowledge of XPEL products is a plus Excellent teamwork skills. Strong attention to detail and organizational skills. Results-driven with the ability to make sound

Read the full description at xpel.wd5.myworkdayjobs.com. FewerJobs shows a preview and links to the original posting.