Messaging Strategy & Operations Manager

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About this role

Messaging Strategy & Operations Manager United States Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We're the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights. Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter's work with us to enable billions of interactions that power tens of billions in revenue for our customers. With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive's team has been consistently recognized for its performance and culture. We're proud to be included in Deloitte's Fast 500 (four years running!), LinkedIn's Top Startups , Forbes' Cloud 100 (five years running!), Inc.'s Best Workplaces , and the Human Rights Campaign Foundation's Corporate Equality Index ! About the Role We're looking for a Messaging Strategy & Operations Manager to join our Strategy & Operations team. This team builds and manages the operational processes that help Attentive's messaging products run reliably, efficiently, and at scale. In this role, you'll own complex operational workflows across product launches, partner processes, internal tooling, reporting, and cross-functional execution. You'll help translate ambiguous requirements into clear processes, build scalable workflows, improve operational visibility, and

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