Customer Education Program Manager

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Market context

U.S. role benchmark (BLS OEWS)

$57,704 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.9% - Slower

Matched to SOC 41-2031 - Sales aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Sales From the posting source

Seniority

Senior From the posting source

Work mode

Remote From the posting source

In-office days

0 days From the posting source

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Education Program Manager Remote - US | Remote ABOUT THIS ROLE Hi, I'm Jace https://www.linkedin.com/in/jacetala/, and I founded Ashby's Customer Education function in 2025. We've expanded the team since then, I now lead the team and am excited to be hiring our next Program Manager! Our team is built on a simple belief: Ashby Academy should feel like every customer's personal CSM. Regardless of tier or team size, every Ashby customer deserves content that meets them where they are - practical, accurate, and genuinely useful. That standard shapes everything we build, and it's what's driven the development of our growing Academy http://academy.ashbyhq.com courses, webinar program, and playbook library. We have ambitions to expand both the depth of our content and the formats we deliver it in, and this hire is a meaningful part of getting there. As our next Customer Education Program Manager, you'll own customer-facing education work end to end. We're looking for someone who knows Ashby well enough to coach users on how to use it, and can translate that coaching into content that scales. You'll turn complex product workflows into clear, practical learning experiences, and partner closely with Customer Success, Product, PMM, and Recruiting Operations Consulting to make sure what we build is grounded in how customers actually work. This is a hands-on role. You won't be setting strategy and handing it off. You'll be in the work: scoping, writing, building, reviewing, refining, and shipping. What you'll do at Ashby - Own net-new customer education work

Read the full description at jobs.ashbyhq.com. FewerJobs shows a preview and links to the original posting.