Oracle ERP Techno-Functional Analyst

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About this role

Oracle ERP Techno-Functional Analyst US-AZ-Phoenix, Arizona (East Sky Harbor Cir) Position: Oracle ERP Techno-Functional Analyst Job Description: The Oracle ERP Techno‑Functional Analyst is a key member of a highly collaborative production support team responsible for keeping our enterprise systems stable, reliable, and continuously improving. This role combines hands-on production support with strong techno‑functional expertise and a team-first mindset. You'll work closely with fellow analysts, developers, business partners, and cross‑functional stakeholders to troubleshoot issues, deliver enhancements, and ensure our Oracle Supply Chain systems effectively support the business. Success in this role depends on strong collaboration, knowledge‑sharing, and a willingness to partner across teams to solve problems together. What You'll Be Doing: Provide production support for the Oracle Supply Chain Suite ERP while partnering closely with business users and IT teams to resolve issues Collaborate with functional leads, developers, and support peers to analyze problems, coordinate fixes, and deliver system enhancements Act as a trusted team resource - sharing knowledge, mentoring less‑experienced colleagues, and contributing to a strong team culture Participate in team discussions, incident reviews, and problem‑solving sessions to drive consistent and high‑quality support outcomes Use SQL and data analysis to support root cause analysis and inform team decisions Contribute ideas and best practices to improve processes, reduce recurring issues, and strengthen overall system support What We're Looking For: 5+ years of relevant experience with a bachelor's degree, or equivalent experience Strong implementation and production support experience with Oracle R12 SCM, particularly Order to Cash (OTC) and Procure to Pay (PTP)

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