Customer Service Representative - Des Moines, IA

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 13, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source

Seniority

Mid From the posting source

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered Verified - SEC 10-K source

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Service Representative - Des Moines, IA Customer Service Representative - Des Moines, IA ADM Oilseeds This is a full time, non-exempt position MAIN FUNCTION: This individual will report to the Office Supervisor and is part of the commercial merchandising team at the location. The CSR will be proficient in multiple systems within the major areas of the Clerical function, Grain Settlements, and Farmer Origination tasks. Clerical duties and tasks are standardized, resolve mainly routine questions and problems, and refer more complex issues to higher levels of responsibility. The CSR will also perform routine clerical functions, including filing, answering phones, distributing materials, record retention. KEY SKILLS & COMPETENCIES: - Initiative - Accuracy (Quality of Work) - Results Orientation (Quantity of Work) - Team Player - Learning Ability/Flexibility - Attendance/Punctuality - Quality Customer Service - Multi-Tasking DESCRIPTION OF WORK PERFORMED: - Process Soybean Truck Freight Payments - Generate New Vendor Accounts - Verify Lien Holders - Process Soybean Settlements - General Clerical Functions - Document scanning and/or filing REQUIREMENTS: - Ideal candidate will have a HS Diploma or GED equivalent along with basic proficiency in Word-Excel-Outlook. - The candidate will have a confident and courteous manner. - The candidate must be able to hear and speak clearly; read, comprehend, and communicate, orally and in writing in order to effectively communicate in person or by telephone. - The candidate must be able to use a calculator and have basic mathematics skills. - Position requires sitting for prolonged periods of time, phone use,

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