Senior Customer Success Manager

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

Not verified not verified - source not recorded; timestamp not recorded

401(k) match

Not verified

Was this benefit information wrong? Tell us.

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Senior Customer Success Manager New York AppsFlyer helps brands make good choices for their business and their customers with its advanced measurement, data analytics, deep linking, engagement, fraud protection, data clean room, and privacy-preserving technologies. Built on the idea that brands can increase customer privacy while providing exceptional experiences, AppsFlyer empowers thousands of creators and 10,000+ technology partners to create better, more meaningful customer relationships. We're looking for a Senior Customer Success Manager to join our New York City or San Francisco offices and support a portfolio of Enterprise customers in North America. This is a high-ownership role focused on driving measurable customer value, retention, and growth through product adoption, technical solution design, and partnership with sales. As a Senior CSM, you act as both a strategic advisor and a technical partner to your customers, translating complex business objectives into actionable technical roadmaps and product adoption plans. You'll work at the intersection of customer strategy and technical execution - leading solution design, driving implementation planning, and ensuring customers realize the full value of AppsFlyer's platform. You'll also contribute to the success of the broader Customer Success team. Our CS culture is customer‑obsessed and results‑driven. We coach for impact, operate with rigor, and influence at scale across Sales, Product, and Marketing. What You'll Do: - Client Value Realization: drive customer outcomes and product adoption across your portfolio of customers. Partner with Sales to mitigate client risk and run expansion motions across strategic Enterprise customer segments, leading to improved Gross Revenue Retention

Read the full description at careers.appsflyer.com. FewerJobs shows a source-linked preview and links to the original posting.