Customer Success Manager

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

Not verified

401(k) match

Not verified

Was this benefit information wrong? Tell us.

Market context

Median wage (BLS OEWS)

$78,856 national median

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Success Manager Ho Chi Minh City About AppsFlyer At AppsFlyer, we believe every challenge is an invitation to innovate. As a global leader in mobile measurement and marketing analytics, we empower marketers to make smarter decisions through data. With 25 offices around the world, we are united by curiosity, collaboration, and a shared passion for helping our customers succeed. About the Role We are seeking a Customer Success Manager (CSM) to join our high-performing team in Ho Chi Minh City. This is a high-impact role supporting a portfolio of Enterprise customers across a variety of industries - including, gaming, finance, and entertainment. As a trusted advisor and strategic partner, you will guide customers through their growth journey-maximizing the value of the AppsFlyer platform, aligning on business goals, and delivering measurable impact. You'll play a central role in nurturing long-term relationships, enabling product adoption, and ensuring overall customer success. What You'll Do - Serve as the primary point of contact for an enterprise portfolio of customers, managing the full post-sales lifecycle from onboarding through renewal. - Collaborate closely with Account Managers and customer stakeholders to define clear success plans and proactively lead execution. - Lead periodic Executive Business Reviews (EBRs) with senior stakeholders to review business outcomes, product adoption, and strategic alignment. - Deliver tailored training sessions, product demos, and webinars to drive adoption and engagement across customer teams. - Analyze customer usage data, key success metrics, and platform performance to surface insights and identify areas for optimization. - Act

Read the full description at careers.appsflyer.com. FewerJobs shows a source-linked preview and links to the original posting.