Production Support Engineer, Employee Experience & Productivity

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 13, 2026

Salary

$135K-$246K From the posting source checked Jun 20, 2026

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$116,543 U.S. median for this role

Projected growth (BLS Employment Projections)

+9.8% - Much faster than average

63% above the BLS role benchmark for software engineering aggregate.

Matched to SOC 15-1252 - Software Engineering aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Engineering From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Production Support Engineer, Employee Experience & Productivity Culver City, United States of America The IS&T Services Technology team is responsible for the technology strategy, delivery, and sustainment of IT systems that power Apple's Services organization. The team ensures technology and business strategies remain tightly aligned through cross-functional partnerships, knowledge of industry trends, and familiarity with the broader Apple technology landscape. Members work closely with leadership, business stakeholders, engineers, vendors, information security, and others to deliver a technology ecosystem that meets the demands of a high-growth organization. We are looking for a Production Support Engineer to join our team. The role primarily provides technical support to various individuals within the features and television production environments, while also supporting broader media creation efforts across Apple. This includes supporting hardware and software solutions, troubleshooting issues, and ensuring seamless operations. A key part of the role is enabling and supporting end-to-end content creation workflows, ensuring that creative teams have the tools and technology they need to work efficiently and without interruption. This is a very fast-paced and highly demanding technical support environment that requires strong technical skills, attention to detail, and the ability to work collaboratively with various teams. If you have a strong commitment to customer success and a passion for making the production process easier through technology, this position is for you. Provide Tier 1-2 technical support for hardware, software, processes, and systems across production and media creation environments, diagnosing and troubleshooting issues to ensure seamless operations and data integrity both in-person

Read the full description at jobs.apple.com. FewerJobs shows a preview and links to the original posting.