Premier Customer Success Manager - Cloud GTM Experience Required

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About this role

Premier Customer Success Manager - Cloud GTM Experience Required Canada About AppDirect Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture-one that enables you to Be Seen, Be Yourself, and Do Your Best Work. About Tackle, an AppDirect Subsidiary Tackle, a business unit of AppDirect, is the leading solution built to help software companies generate revenue through data-driven Cloud go-to-market (Cloud GTM). Our platform and team help customers identify the right buyers, grow cloud co-sell relationships, and transact efficiently at scale through AWS, Google Cloud, and Microsoft. Tackle serves more than 500 software companies-including CrowdStrike, HashiCorp, New Relic, and Snyk-from high-growth startups to the largest software companies in the world. About You You are a strategic, customer-obsessed professional who thrives at the intersection of cloud technology, partnerships, and consultative success management. You have a passion for helping software companies unlock revenue through cloud marketplaces (AWS, Microsoft Azure, Google Cloud) and a proven track record of building executive-level relationships, driving adoption, and delivering measurable business outcomes. You simplify complexity, accelerate time-to-value, and build lasting partnerships grounded in trust and shared success. You are energized by the pace of a hyper-growth SaaS environment and excited to serve as a trusted advisor who helps customers revolutionize their journey to the cloud.

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