Travel and Expense Analyst

Benefits

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Weekend work

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About this role

Travel and Expense Analyst Johannesburg, , South Africa Company Description: Global Shared Services (GSS) is a critical asset for Anglo American and De Beers enabling the delivery of functional service work for Finance & People Services to all Business Unit and Group Functions. The vision for Global Shared Services (GSS) is to be an exceptional Shared Services organisation, with inspired people, delivering flawless processes, enabled by great technology. There are three key strategic pillars that GSS is currently aligned to and delivering towards, namely, customers, colleagues and communities. Proactive and meaningful stakeholder engagement, which includes employees, communication and effective change management are key success factors in the GSS journey. Job Description: To deliver a high standard of Travel, Expense and Mobile support to VIP and general travellers by providing responsive, professional and customer-focused service, ensuring traveller needs are met efficiently, safely and in line with company processes and standards KEY TASKS The primary accountability will incorporate: Ensure Travel, Expense and Mobile ecosystems, procedures and processes are consistently applied in the delivery of services to clients and internal stakeholders. Provide high-quality support to VIP and general travellers, as well as travel bookers, ensuring queries and travel-related requirements are handled accurately, professionally and in a timely manner. Ensure all relevant safety protocols, travel requirements and destination risk information are clearly communicated to VIP travellers and/or travel bookers. Establish and maintain trusted relationships with VIP travellers and ensure traveller profiles are accurate, complete and kept up to date. Monitor vendor performance against agreed

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