Operations - Customer Service Representative

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source

Seniority

Mid From the posting source

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered Verified - SEC 10-K source

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Operations - Customer Service Representative 1701 Birchwood Ave, Des Plaines, IL 60018, USA Operations - Customer Service Representative 1701 Birchwood Ave, Des Plaines, IL 60018, USA Posted Tuesday, May 12, 2026 Customer Service Representative Job Description Summary: As Amphenol Energy Technologies, the Customer Service Representative is responsible for customer support in providing up to date information about their orders, data entry such as quotes and purchase orders. The CSR will also communicate within the organization's departments to follow up and meet customer expectations. Knowledge/Skills: To perform this job successfully, an individual must be proficient with Database software; Internet software; Inventory software; Manufacturing software; Order processing systems; Word/Excel/Access/Outlook Must have keyboarding skills appropriate for efficient, timely responses via correspondence and order entry/processing. Microsoft Office and Computer skills required Demonstrated written and oral communication skills Working within and navigating ERP system Embraces personal and professional development Desire to make own decisions and take responsibility for outcome Advanced organizational skills with ability to handle multiple assignments Self-starting ability Strong team player, ability to work with other employees Qualifications - Education/Experience: High School Diploma Required, Associate's degree in a technical discipline preferred along with current, related experience; or equivalent work training and at least 5-years of current experience in a similar role. Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Proficient in English (written & oral) Must be thorough, with strong attention to detail/follow-up Duties/Responsibilities: (Position Specific) Provide timely, accurate communication on all price and

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