Operations - Customer Service Representative

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Schedule

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Weekend work

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Application

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Assessment

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Deadline

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Where they hire

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About this role

Operations - Customer Service Representative 1701 Birchwood Ave, Des Plaines, IL 60018, USA Operations - Customer Service Representative 1701 Birchwood Ave, Des Plaines, IL 60018, USA Posted Tuesday, May 12, 2026 Customer Service Representative Job Description Summary: As Amphenol Energy Technologies, the Customer Service Representative is responsible for customer support in providing up to date information about their orders, data entry such as quotes and purchase orders. The CSR will also communicate within the organization's departments to follow up and meet customer expectations. Knowledge/Skills: To perform this job successfully, an individual must be proficient with Database software; Internet software; Inventory software; Manufacturing software; Order processing systems; Word/Excel/Access/Outlook Must have keyboarding skills appropriate for efficient, timely responses via correspondence and order entry/processing. Microsoft Office and Computer skills required Demonstrated written and oral communication skills Working within and navigating ERP system Embraces personal and professional development Desire to make own decisions and take responsibility for outcome Advanced organizational skills with ability to handle multiple assignments Self-starting ability Strong team player, ability to work with other employees Qualifications - Education/Experience: High School Diploma Required, Associate's degree in a technical discipline preferred along with current, related experience; or equivalent work training and at least 5-years of current experience in a similar role. Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Proficient in English (written & oral) Must be thorough, with strong attention to detail/follow-up Duties/Responsibilities: (Position Specific) Provide timely, accurate communication on all price and

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