Training and Quality Specialist - Finance Operations

Benefits

Parental leave

6 weeks From the posting source checked Jun 20, 2026

Non-birth-parent leave

6 weeks From the posting source checked Jun 20, 2026

Family-building benefits

• Fertility benefits: Offered From the posting source checked Jun 20, 2026
• Adoption assistance: Offered From the posting source checked Jun 20, 2026
• Surrogacy assistance: Not verified

Mental health support

Offered From the posting source checked Jun 20, 2026

Relocation assistance

Not verified

Childcare support

Offered From the posting source checked Jun 20, 2026

Learning budget

Not verified

Verification

Source-linked checked Jun 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Training and Quality Specialist - Finance Operations Manila, National Capital Region, PHL Job Requirement: - Report to office in Pasay City 5x a week (mid/night shift possible) - Demonstrated expertise in finance operations / quality management/process auditing with Accounts Receivable and/or Accounts Payable experience (AR/AP) - Proven track record in finance quality assurance and audit processes Amazon is seeking for a Training and Quality Specialist to join the growing, fast-paced Finance Operations team at Manila. You should be passionate about developing insights, setting high standards, providing information that enables dynamic decision-making. Your primary objective is to ensure teams consistently achieve and surpass quality targets through data-driven analysis, rigorous auditing, and implementation of effective action plans. You will collaborate with leadership and cross-functional teams to identify operational gaps, develop comprehensive Path-to-Green (PTG) strategies, and implement sustainable solutions that enhance performance and customer experience. Key job responsibilities • Conducts quality audits • Delivers process training program advocating positive response rate from internal and external customer • Innovates and executes learning solutions to address knowledge and skills gaps to better customer experience • Conduct thorough Dive Deep sessions and quality calibrations to identify root causes of performance gaps • Supports New Hire certification program • Designs, implements and maintains learning materials • Modifies training style to accommodate different learning techniques and methodologies in instructor-led training (i.e. Role play, simulation, group exercises and videos) • Partners with Team Leads and other levels of management to ensure achievement of learning and development goals, operational goals

Read the full description at www.amazon.jobs. FewerJobs shows a preview and links to the original posting.