Support Ops Specialist FR, Sourcing Performance Operations (SPO)

Benefits

Parental leave

Not verified not verified - source not recorded; timestamp not recorded

Non-birth-parent leave

Not verified not verified - source not recorded; timestamp not recorded

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

Not verified

401(k) match

Not verified

Was this benefit information wrong? Tell us.

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Support Ops Specialist FR, Sourcing Performance Operations (SPO) Heredia, Heredia, CRI This is a non-remote, in-person, full-time, back-office position based in Costa Rica and does not offer relocation benefits. Job applicants must be located and legally authorized to work in Costa Rica in order to be eligible for consideration. The Vendor Chargeback Dispute Management (VCDM) team in Costa Rica is looking for back-office, full-time, Support Operations Specialist. The Sourcing Performance Operations (SPO) team provides world-class support to our stakeholders and global Vendor/Sellers, and we are looking for a Support Ops Specialists to join our team. In addition, we also support programs across different regions such as Europe and México. The Vendor Chargeback Dispute Management team(VCDM) is a centralized unit currently located in SJO - Costa Rica. It works as a part of the Inbound Business chargeback program and it's directly aligned with the VCDM team policies. Current team responsibilities are to analyze and investigate vendor charge-back disputes and ensure that these have been applied correctly; a custom investigation process is performed for each vendor using their provided evidence against each claim. Charge-back audits are also part of the team additional roles where we ensure that each charge-back is being applied correctly with a low error rate which eventually will translate in a low dispute rate. Key job responsibilities - To occasionally meet with our Amazon vendors, stakeholders and customers via remote meetings and/or calls. - Execute the end to end processes and tools related to the daily investigation tasks. -

Read the full description at www.amazon.jobs. FewerJobs shows a source-linked preview and links to the original posting.