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Support Engineer II, Payment Services

Amazon - Bengaluru, Karnataka, IND

Posted Mar 26, 2026

Benefits

Parental leave
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Non-birth-parent leave
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Family-building benefits
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  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
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Relocation assistance
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Childcare support
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Learning budget
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Salary
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Market context

U.S. role benchmark (BLS OEWS)
$111,944 U.S. median for this role
Projected growth (BLS Employment Projections)
+13.7% - Much faster than average

Matched to SOC 15-1252 - Data and ML aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type
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Weekend work
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Application

Cover letter
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Assessment
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Deadline
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Where they hire

State eligibility is not yet verified.

About this role

Support Engineer II, Payment Services Bengaluru, Karnataka, IND Amazon has earned a reputation for excellence in the world by leading innovative technologies. Our humongous scale helps interns experience the thrill of working in a system of humongous scale. We are looking for you if you are a highly motivated engineer who loves challenges and commits to improvement every day. Our Support Engineers get an exposure to disruptive technologies applied in our software solutions. They collaborate with software development teams to raise the engineering and operational excellence to define the future. Key job responsibilities * Play vital role in helping us leverage supporting and developing technologies on any platform to increase global collaboration, increase efficiency, and meet our controller ship requirements * Directly work with development teams to improve the applications built by conducting technical mitigations and deep dives on reported issues to find the cause and corrective actions * Work with our other technical teams to ensure the design is effective and complements of our in house custom developed applications across platform stacks (including SQL, Java/.NET/C#/Perl/Python) or SaaS * Work on proactive detection mechanism to report dip in software performance by building efficient metrics/monitors/alarms using our in house tools * Build tools and automations to optimize the system, simplify processes, etc. Basic Qualifications: - 2+ years of software development, or 2+ years of technical support experience - Bachelor's degree in engineering or equivalent - Experience troubleshooting and debugging technical systems - Experience in Unix Preferred Qualifications: - Experience with AWS,

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