Sr. Security Engineer - Customer Service Support, Ring and Blink CS Security Program

Benefits

Parental leave

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Family-building benefits

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Salary

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401(k) match

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About this role

Sr. Security Engineer - Customer Service Support, Ring and Blink CS Security Program Hawthorne, California, USA We are seeking an experienced Security Engineer III (L6) individual contributor to expand critical security infrastructure around data protection and accountability. Ring and Blink Customer Support employees use 1P and 3P tools to handle customer data and perform actions that can impact customers' devices, security, and privacy. In this role, you will own the continued development of mechanisms designed to monitor, detect, and escalate security events to incident response teams. You will also work cross-functionally with application security (AppSec), software development engineers, and solution architects to design workflows that inject security concepts early in CS technology build cycles. You will tackle ambiguous, large-scale security challenges where customer, employee, or legal/regulatory needs are defined, but security strategies must be established from the ground up. Key job responsibilities - Design and implement security frameworks that scale across Ring and Blink Customer Support operations, including Splunk-based detection systems, monitoring dashboards, and unified security intelligence platforms consolidating insights from Incident Response, Adversarial Threat, Insider Threat, Fraud, and Loss Prevention - Develop AI-powered security solutions including risk scoring systems, automated threat detection, and intelligent security response mechanisms - Establish streamlined security pathways that balance rigorous security standards with efficient application security assessments, partnering with AppSec, Product Security, and Engineering teams to certify technology projects - Drive cross-organizational consensus across multiple stakeholder groups with differing priorities, mentoring security engineers and setting standards for security engineering excellence - Design and implement

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