Sr. Program Manager , Recruitment Operations Center (ROC)

Benefits

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About this role

Sr. Program Manager , Recruitment Operations Center (ROC) Seattle, Washington, USA The Recruiting Operations Center (ROC) organization is seeking a Sr. Program Manager to own and drive program governance and operational execution across the unified ROC structure. You will be responsible for two key work streams. The first, ROC-Level Program Governance, encompasses bi-weekly portfolio reviews, status consolidation, capacity tracking, and executive reporting for Amazon Talent Acquisition leadership. The second work stream supports the Analytics teams by driving operational execution, including intake management, prioritization, progress tracking, and dependency management across stakeholders. What We're Looking For Success in this role requires exceptional organizational rigor, structured thinking, excellent written and verbal skills, and the ability to operate across a complex stakeholder landscape without direct authority. You must be comfortable facilitating cross-team alignment, managing competing priorities across multiple simultaneous work streams, and driving clarity in environments with high intake volume and shifting dependencies. You are data-driven, process-oriented, and skilled at building mechanisms that create sustained visibility and accountability. Your communication style is clear, concise, and tailored to your audience, whether consolidating status for director level reviews or coordinating sprint execution with technical teams. Key job responsibilities Program Governance & Executive Reporting - Own and drive bi-weekly portfolio reviews across ROC, consolidating status, risks, and capacity data for Amazon Talent Acquisition leadership - Establish and maintain executive reporting mechanisms that provide consistent, high-quality visibility into program health and delivery progress - Track and report on capacity utilization across TPM and PM teams, identifying allocation gaps

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