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Sr. Program Manager, eXperience Measurement Science (XMS)

Amazon - Seattle, Washington, USA

Posted Mar 24, 2026

Benefits

Parental leave
6 weeks From the posting source checked Jun 20, 2026
Non-birth-parent leave
6 weeks From the posting source checked Jun 20, 2026
Family-building benefits
  • Fertility benefits: Offered From the posting source checked Jun 20, 2026
  • Adoption assistance: Offered From the posting source checked Jun 20, 2026
  • Surrogacy assistance: Not verified
Mental health support
Offered From the posting source checked Jun 20, 2026
Relocation assistance
Not verified
Childcare support
Offered From the posting source checked Jun 20, 2026
Learning budget
Not verified
Verification
Source-linked checked Jun 7, 2026
Salary
$116K-$160K From the posting source checked Jun 20, 2026
401(k) match
Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)
$61,842 U.S. median for this role
Projected growth (BLS Employment Projections)
+1.9% - Slower

123% above the BLS role benchmark for operations aggregate.

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Operations From the posting source checked Jun 20, 2026
Seniority
Senior From the posting source checked Jun 20, 2026

Schedule

Shift type
Not verified
Weekend work
Not verified

Company

Equity
Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter
Not verified
Assessment
Not verified
Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

Sr. Program Manager, eXperience Measurement Science (XMS) Seattle, Washington, USA Are you excited by the challenge of harnessing employee voices across the globe? The eXperience Measurement Science team is seeking an experienced Program Manager with a passion for understanding and simplifying complex spaces to own programs and projects focused on employee listening. You will work cross functionally between multiple software teams, science teams, and business stakeholders to implement survey strategies designed to solve complex business and people problems in a responder friendly way. You will be a key player in operating existing systems and taking those learnings into reinventing new employee listening products with generative AI and statistical models. You will be directly responsible for survey campaign performance, identifying process improvement opportunities, and developing content management strategies for employee listening - advancing our ability to deliver the right content to the right person at the right time. The ideal candidate for this role will have an Operational Excellence mindset, high technical acumen, and a track record for using automation to drive change. You will thrive on ambiguity, problem solving, and have a demonstrated ability to think strategically and analytically about risks, challenges, and opportunities. Key job responsibilities Manage a portfolio of content programs and survey campaigns designed in partnership with the eXperience Measurement Science team to measure key outcomes for Amazon and its' businesses. Collaborate with partner teams and stakeholders to translate strategic initiatives into feasible, actionable plans. Create thorough documentation detailing the design for survey campaign deployment including content

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