Sr. Program Manager, Central Operations

Benefits

Parental leave

6 weeks From the posting source checked Jun 20, 2026

Non-birth-parent leave

6 weeks From the posting source checked Jun 20, 2026

Family-building benefits

• Fertility benefits: Offered From the posting source checked Jun 20, 2026
• Adoption assistance: Offered From the posting source checked Jun 20, 2026
• Surrogacy assistance: Not verified

Mental health support

Offered From the posting source checked Jun 20, 2026

Relocation assistance

Not verified

Childcare support

Offered From the posting source checked Jun 20, 2026

Learning budget

Not verified

Verification

Source-linked checked Jun 7, 2026

Salary

$116K-$160K From the posting source checked Jun 20, 2026

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

123% above the BLS role benchmark for operations aggregate.

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Sr. Program Manager, Central Operations Seattle, Washington, USA We're looking for a Workforce Planning Analyst to join our Central Operations team, supporting workforce strategy across our Data Center Engineering Operations (DCEO), Data Center Operations (DCO), and Logistics functions. You'll ensure our data center workforce is right-sized, properly skilled, and positioned to meet the demands of a rapidly scaling global infrastructure. Key job responsibilities Develop and maintain workforce forecasts for DCEO, DCO, and Logistics teams based on capacity launches, rack deployments, decommission schedules, and operational volume drivers Partner with regional operations leaders to align headcount plans with site launch timelines, colocation expansions, and infrastructure growth roadmaps Analyze technician utilization, ticket volumes, preventive maintenance schedules, and logistics throughput to optimize staffing ratios Model shift coverage requirements across 24/7 operations, accounting for shrinkage, attrition, training ramps, and seasonal variation Support hiring pipeline planning by providing lead-time-adjusted headcount recommendations to recruiting partners Track and forecast attrition trends across roles (DCEO technicians, DCO engineers, logistics coordinators) and recommend retention-informed planning adjustments Create dashboards and reporting that provide visibility into workforce health metrics: fill rates, time-to-productivity, overtime trends, and coverage gaps Develop scenario plans for new region launches, fleet expansions, and technology transitions that impact labor demand Drive standardization of workforce planning methodologies across geographies and operational functions Basic Qualifications: - 5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred

Read the full description at www.amazon.jobs. FewerJobs shows a preview and links to the original posting.