Sr. Product Quality Engineer (RMA), eero

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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Market context

Median wage (BLS OEWS)

$111,944 national median

Projected growth (BLS Employment Projections)

+13.7% - Much faster than average

Matched to SOC 15-1252 - Data and ML aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

State eligibility is not yet verified.

About this role

Sr. Product Quality Engineer (RMA), eero Hanoi, VNM eero is looking for a Sr. Field Product Quality Engineer (RMA) who's passionate and takes great pride in launching high-quality products into the consumer market. The position will collaborate closely with cross-functional team members to monitor, triage, and diagnose field quality issues, manage quality alerts related to suppliers and drive corrective actions with external partners to prevent future quality events. This position will also focused on all RMA line bringup includes qualification, review of sourced infrastracture and make sure RMA line is live and well. This role will manage performance validation testing requirements, performance and diagnostics criteria, as well as support quality management system (QMS) implementations with partners to ensure that product is ready for refurbishment. In this role, you will manage several high priority activities including develop presentations and reports, interact and provide direction to internal teams, as well as CMs, JDMs and/or ODMs based in Asia Pacific, lead and facilitate resolutions for issues, approach and methodology disputes among the internal team and others including suppliers and manufacturing partners. In addition, the position will be able to travel to Asia Pacific to facilitate and audit quality systems & performance and ensure process effectiveness and compliance by the manufacturers, suppliers and eero operations. Key job responsibilities - Own the coordination, implementation and execution of test, triage and inspection processes and equipment for hardware returned units. - Collaborate with in-region operations and quality team members to implement effective processes for incoming materials (IQC),

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