Sr. HVE Planning, ACES, ACES (Amazon Customer Excellence System)

Benefits

Parental leave

6 weeks From the posting source checked Jun 20, 2026

Non-birth-parent leave

6 weeks From the posting source checked Jun 20, 2026

Family-building benefits

• Fertility benefits: Offered From the posting source checked Jun 20, 2026
• Adoption assistance: Offered From the posting source checked Jun 20, 2026
• Surrogacy assistance: Not verified

Mental health support

Offered From the posting source checked Jun 20, 2026

Relocation assistance

Not verified

Childcare support

Offered From the posting source checked Jun 20, 2026

Learning budget

Not verified

Verification

Source-linked checked Jun 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Sr. HVE Planning, ACES, ACES (Amazon Customer Excellence System) Sao Paulo, Sao Paulo, BRA Do you have an obsession with innovation? Do you have proven analytical capabilities, the ability to multi-task and thrive in a fast-paced environment, exceptional communication and project management skills, and the ability to dive deep, find root cause, and permanently eliminate defects? If so, this opportunity may be for you. As an ACES Sr. High Velocity Events (HVE) Planning manager, this position involves taking ownership to lead the standardization and simplification of peak planning across the Brazil Network, as well as the creation and improvement of mechanisms, tools, and reporting. You will also support the business with planning other strategic initiatives. Key job responsibilities - Own Peak Planning within the ACES (Amazon Customer Excellence System) organization - Manage complex projects in Brazil Operations, including managing deliverables, stakeholders, communication, and more; - Monitor KPIs related to success metrics, focusing on continuous improvement in all aspects of operations; - Develop contingency plans to address unexpected issues or demand fluctuations; - Develop and maintain standard operating procedures, manuals, and documents; - Write complex documents, such as Business Requirements, Technical Specifications, etc.; - Lead Continuous Improvement initiatives using Lean Six Sigma tools like Kaizens, Root Cause Analysis, etc; - Own and manage change on a granular level; - Maintain clear communication with leadership at all times. About the team Amazon Customer Excellence System (ACES) is a team of highly qualified individuals whose main goal is to ensure quality control and

Read the full description at www.amazon.jobs. FewerJobs shows a preview and links to the original posting.