Sr. FinOps Analyst (Italian), Cash Application

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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Market context

Median wage (BLS OEWS)

$106,409 national median

Projected growth (BLS Employment Projections)

+7.7% - Faster than average

Matched to SOC 13-2011 - Finance aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

State eligibility is not yet verified.

About this role

Sr. FinOps Analyst (Italian), Cash Application Pasay City, National Capital Region, PHL GAR (Global Accounts Receivable) is looking for a proactive, customer and detail oriented Collections Analyst whose main responsibility will be to manage and resolve receivables related queries received from Amazon customers. As a Collections Analyst, you will support Amazon's customers to resolve billing issues, reconcile accounts and drive monthly collection targets. The successful individual is expected to be self-motivated, be a quick learner, have strong ownership and earn trust with our customers to facilitate timely payment. Summary of Responsibilities: - Understanding of Accounts Receivables process - Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio - Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared - Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally - Monitor high-risk accounts and ensure timely escalation of challenges to management - Continually look at ways to improve the customer experience - Assist in streamlining and improving the accounts receivable process by identifying areas of improvement - Meet the monthly productivity goals - Reconcile complex accounts and have excellent attention to detail. Key job responsibilities - Understanding of Accounts Receivables process - Follow-up with customers via emails and phone calls to ensure timely collection

Read the full description at www.amazon.jobs. FewerJobs shows a source-linked preview and links to the original posting.