Sr Continuous Improvement, ACES (Amazon Customer Excellence System) BR Ops

Benefits

Parental leave

6 weeks From the posting source checked Jun 20, 2026

Non-birth-parent leave

6 weeks From the posting source checked Jun 20, 2026

Family-building benefits

• Fertility benefits: Offered From the posting source checked Jun 20, 2026
• Adoption assistance: Offered From the posting source checked Jun 20, 2026
• Surrogacy assistance: Not verified

Mental health support

Offered From the posting source checked Jun 20, 2026

Relocation assistance

Not verified

Childcare support

Offered From the posting source checked Jun 20, 2026

Learning budget

Not verified

Verification

Source-linked checked Jun 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Sr Continuous Improvement, ACES (Amazon Customer Excellence System) BR Ops Osasco, Sao Paulo, BRA As an ACES Process Specialist, you will be the guardian of quality control at Earth's most customer-centric company! More specifically, you will be responsible for the adoption and continuous improvement of Standard Operating Procedures (SOP) at Amazon Logistics, Amazon's last-mile delivery arm, where we deliver smiles to our customers everyday. Key job responsibilities - Being the Subject Matter Expert (SME) on all operational processes - Leading process integration efforts at our Delivery Stations (DS) - Leading Continuous Improvement initiatives - Owning and managing change on a granular level - Performing audits to ensure continuous SOP adoption and eliminate defects and deviations - Work with teams both Under the Roof (UTR) and On the Road (OTR) to identify opportunities for improvement - Make sure that we are always delivering the best possible service to our customers! A day in the life You will be working closely with all AMZL teams to offer support and expertise and gain an insight into bottlenecks and opportunities for improvement. Some of these teams include: - Station Ops - Last Mile team/Delivery Service Providers (DSP) - Learning - Finance - HR - Loss Prevention You will also work with your counterparts in other geographies to benchmark our processes and ensure conformity with Amazon Standard Work. About the team The Amazon Customer Excellence System (ACES) team is a team of highly qualified individuals whose main goal is to ensure quality control and continuous

Read the full description at www.amazon.jobs. FewerJobs shows a preview and links to the original posting.