Senior Technical Program Manager, Amazon Global Data Center Ops Central Insight and Analytics Team

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About this role

Senior Technical Program Manager, Amazon Global Data Center Ops Central Insight and Analytics Team Seattle, Washington, USA About the Role We are looking for a Senior Technical Program Manager to establish and lead delivery management for GDCO's Data & Analytics organization. This is a foundational role - you will be the dedicated TPM on a team of data engineers, analytics engineers, BI engineers, applied scientists, and SDEs who provide data intelligence for Amazon's global data center operation organization. This is not a program management role where you own a specific technical deliverable. This is a delivery leadership role where you own the *system* by which the team ships work reliably, communicates proactively, and earns trust from operational leaders across the globe. ## What You'll Do **Delivery Management & Execution:** - Establish and own the end-to-end delivery framework: intake process, prioritization methodology, capacity planning, sprint/delivery cadence, and release management for the full data & analytics team - Define and track SLA commitments for all major workstreams - ensuring the team delivers on time or communicates proactively when timelines shift - Manage the team's backlog - driving prioritization decisions with leadership and ensuring high-value work is not blocked by low-value requests **Stakeholder Management & Communication:** - Serve as the primary delivery interface between the data team and its customers - Own the stakeholder communication cadence: proactive status updates, escalation paths, and expectation management when priorities shift or timelines change - Translate technical delivery status into business-relevant updates for non-technical leaders **Cross-Team Coordination:**

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