Senior Sales Operations Manager, SSO, New Seller Recruitment (NSR)

Benefits

Parental leave

6 weeks From the posting source checked Jun 20, 2026

Non-birth-parent leave

6 weeks From the posting source checked Jun 20, 2026

Family-building benefits

• Fertility benefits: Offered From the posting source checked Jun 20, 2026
• Adoption assistance: Offered From the posting source checked Jun 20, 2026
• Surrogacy assistance: Not verified

Mental health support

Offered From the posting source checked Jun 20, 2026

Relocation assistance

Not verified

Childcare support

Offered From the posting source checked Jun 20, 2026

Learning budget

Not verified

Verification

Source-linked checked Jun 7, 2026

Salary

$88K-$154K From the posting source checked Jun 20, 2026

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$57,704 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.9% - Slower

110% above the BLS role benchmark for sales aggregate.

Matched to SOC 41-2031 - Sales aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Sales From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Senior Sales Operations Manager, SSO, New Seller Recruitment (NSR) Seattle, Washington, USA We are seeking an experienced Program Manager to lead lead operations strategy and execution for our US and Canada. This role will manage end-to-end lead operations processes, drive cross-functional collaboration with offshore teams in India, and deliver data-driven insights to optimize lead quality and conversion rates. Key Responsibilities -Support the lead identification, enrichment, qualification, and distribution process for US and CA markets -Assist with lead assignment workflows across Account Representatives in multiple verticals (Hardlines, Softlines, Consumables, SOLO, SJO, and Canada teams) -Establish and maintain SOPs for lead processing workflows and quality standards -Contribute to improvement efforts aimed at increasing lead acceptance rates and lead-to-opportunity conversion Cross-Functional Collaboration -Partner closely with offshore operations teams in India to ensure seamless execution of back-end lead processing operations -Act as a point of contact between US/CA sales teams and India-based operations teams -Participate in regular communication with stakeholders across time zones -Coordinate with Selection Monitoring and other partner teams to optimize lead generation sources Reporting & Analytics -Support quarterly planning efforts for lead operations initiatives Identify opportunities to improve and streamline lead processing workflows Assist with transition planning for new lead sources and operational changes Help drive adoption of new tools, processes, and best practices across the team Key job responsibilities Data-Driven Decision Making: Ability to analyze metrics, identify trends, and make evidence-based recommendations Cross-Cultural Collaboration: Experience managing relationships and workflows with international teams Process Optimization: Track record of improving operational efficiency

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