Senior Program Manager, Translation Quality, Amazon Advertising

Benefits

Parental leave

6 weeks From the posting source checked Jun 20, 2026

Non-birth-parent leave

6 weeks From the posting source checked Jun 20, 2026

Family-building benefits

• Fertility benefits: Offered From the posting source checked Jun 20, 2026
• Adoption assistance: Offered From the posting source checked Jun 20, 2026
• Surrogacy assistance: Not verified

Mental health support

Offered From the posting source checked Jun 20, 2026

Relocation assistance

Not verified

Childcare support

Offered From the posting source checked Jun 20, 2026

Learning budget

Not verified

Verification

Source-linked checked Jun 7, 2026

Salary

$116K-$160K From the posting source checked Jun 20, 2026

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

123% above the BLS role benchmark for operations aggregate.

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Senior Program Manager, Translation Quality, Amazon Advertising Seattle, Washington, USA Every customer deserves support that feels like it was written by someone who speaks their language natively - even when it wasn't. We're building toward a future where translation technology erases that gap entirely. As Sr. Program Manager of Translation Quality, you will own that future: identifying and continuously advancing the technologies and processes that deliver native-quality experiences at global scale. Amazon Advertising Support Products & Services is seeking an innovative, strategic, and technically curious Sr. Program Manager to lead our Translation Quality program across advertiser support experiences. In this role, you will own the strategy and execution for how translation quality is measured, improved, and scaled across multiple support surfaces, including text and multimedia-based help experiences, AI-powered chat, human-led chat and email support interactions, and document translation workflows. This is not a traditional localization role. We are looking for a leader who is energized by using technology to push the boundaries of what is possible in multilingual advertiser support, and who can partner across product, science, engineering, operations, and content teams to build scalable mechanisms that improve advertiser experience globally. You will define what “good” looks like for translation quality in an AI-driven support environment, balancing advertiser and associate comprehension, actionability, latency, operational feasibility, and business impact. You will work across teams at Amazon to identify, evaluate, and scope emerging technologies that could unlock better multilingual experiences for advertisers and support associates, including assessing tradeoffs between existing platform capabilities

Read the full description at www.amazon.jobs. FewerJobs shows a preview and links to the original posting.