Senior Customer Success Manager, Consumables Private Brands

Benefits

Parental leave

Not verified not verified - source not recorded

Non-birth-parent leave

6 weeks Verified - from the job posting source checked Jun 20, 2026

Family-building benefits

• Fertility benefits: Offered Verified - from the job posting source checked Jun 20, 2026
• Adoption assistance: Offered Verified - from the job posting source checked Jun 20, 2026
• Surrogacy assistance: Offered Verified - from the job posting source checked Jun 20, 2026

Mental health support

Offered Verified - from the job posting source checked Jun 20, 2026

Relocation assistance

Not verified

Childcare support

Offered Verified - from the job posting source checked Jun 20, 2026

Learning budget

Not verified

Verification

Source-linked checked Jun 7, 2026

Salary

$83K-$140K Verified - from the job posting source checked Jun 20, 2026

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

41% above the BLS role benchmark for customer success aggregate.

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company Verified - from the job posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Senior Customer Success Manager, Consumables Private Brands Seattle, Washington, USA Shape the future of E-commerce by transforming supplier partnerships into strategic advantages for Amazon's Consumables Private Brands business. As a Senior Customer Success Manager, you'll directly influence the success of Amazon's own private brand portfolio - a global range of consumables products built to meet customers' daily needs - and play a crucial role in scaling these brands on the world's largest e-commerce platform. Join our dynamic team as a Senior Customer Success Manager supporting strategic supplier partnerships within the Consumables Private Brands organization. In this role, you'll drive business growth, enhance supplier satisfaction, and improve customer experience through data-driven insights and collaborative relationship building. You'll work closely with Private Brand stakeholders across WW Consumables, implementing tactical plans, providing strategic guidance, and contributing to continuous improvement initiatives that create measurable impact for both vendors and customers. You have strong financial acumen, a high attention to detail, and a healthy obsession for the rapidly evolving world of consumer packaged goods and product innovation. Key job responsibilities Partner with private brand suppliers to develop and execute strategic business plans across marketing, merchandising, and supply chain management, with a focus on scaling selection on .com based on market trends and customer needs. Analyze category P&L performance on a weekly and monthly basis, monitoring profitability goals and diving deep where needed to drive continuous improvement. Build and maintain collaborative relationships while serving as the primary point of contact for private brand supplier needs, influencing

Read the full description at www.amazon.jobs. FewerJobs shows a preview and links to the original posting.