Regional Engineering Operations Manager, Outposts Infra

Benefits

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About this role

Regional Engineering Operations Manager, Outposts Infra Arlington, Virginia, USA We are looking for a highly-driven and customer-oriented GFO Regional Eng Manager who will oversee all tasks associated with installing and maintaining AWS infrastructure in customer premises and/or colocation partner data centers across the US East Coast and Brazil. This includes ownership and accountability for the following efforts: building management systems (BMS), security protocols, access controls, power supply and resilience efforts, cooling systems, site hygiene, fire detection and control systems, preventative periodic maintenance, and all environmental aspects of the data centers in which AWS products and services will be deployed. In this hands-on role, the GFO Regional Eng Manager operates with a high degree of professionalism and autonomy, regularly interfacing directly with customers to consistently deliver a positive customer experience. Partnering across internal teams and external third-party partners, this role regularly innovates and enables technical solutions that address engineering challenges as they arise. Leading a team of data center engineering technicians across multiple US and international sites, the GFO Regional Eng Manager thrives in an ambiguous, fast-paced environment and must demonstrate, and inspire in others, a positive "can do" attitude and a focus on our customers. Key job responsibilities Own end-to-end operations for installing, maintaining, troubleshooting, and decommissioning AWS infrastructure at customer premises and colocation data centers across the US East Coast and Brazil/SAMER. Lead, develop, and inspire a team of data center engineering technicians across multiple domestic and international sites; drive a culture of inclusion and operational excellence. Diagnose root

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