Proserve Engagement Manager, Professional Services - Taiwan

Benefits

Parental leave

6 weeks From the posting source checked Jun 20, 2026

Non-birth-parent leave

6 weeks From the posting source checked Jun 20, 2026

Family-building benefits

• Fertility benefits: Offered From the posting source checked Jun 20, 2026
• Adoption assistance: Offered From the posting source checked Jun 20, 2026
• Surrogacy assistance: Not verified

Mental health support

Offered From the posting source checked Jun 20, 2026

Relocation assistance

Not verified

Childcare support

Offered From the posting source checked Jun 20, 2026

Learning budget

Not verified

Verification

Source-linked checked Jun 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Proserve Engagement Manager, Professional Services - Taiwan Taipei City, TWN About the Role We are seeking an Engagement Manager to join our AWS Professional Services team in Taiwan. In this role, you will manage and deliver AWS cloud consulting engagements, ensuring projects are delivered on time, within scope, and on budget. You will serve as the primary point of contact between AWS and the customer during active engagements, driving project execution while maintaining a strong focus on customer satisfaction and business outcomes. Key job responsibilities Key Responsibilities - Manage the end-to-end delivery of AWS Professional Services engagements, including project planning, resource management, risk mitigation, and status reporting - Serve as the primary customer-facing delivery lead, building trusted relationships with customer stakeholders at technical and managerial levels - Develop and maintain project plans, schedules, budgets, and delivery milestones - Coordinate cross-functional teams including AWS consultants, architects, partners, and customer teams to ensure seamless delivery - Identify and manage project risks and issues, implementing corrective actions as needed to maintain delivery excellence - Facilitate regular project governance cadences including steering committees, status reviews, and retrospectives - Track engagement financials including revenue recognition, margin management, and forecasting - Support engagement scoping and proposal development for new opportunities in collaboration with ProServe Account Executives and Solution Architects - Drive adoption of AWS Professional Services delivery methodologies, tools, and best practices - Contribute to customer success by identifying opportunities to expand AWS adoption and recommend additional services - Document lessons learned and contribute to continuous

Read the full description at www.amazon.jobs. FewerJobs shows a preview and links to the original posting.