Program Manager, Translation Quality, Translation Services Operations

Benefits

Parental leave

6 weeks From the posting source checked Jun 20, 2026

Non-birth-parent leave

6 weeks From the posting source checked Jun 20, 2026

Family-building benefits

• Fertility benefits: Offered From the posting source checked Jun 20, 2026
• Adoption assistance: Offered From the posting source checked Jun 20, 2026
• Surrogacy assistance: Not verified

Mental health support

Offered From the posting source checked Jun 20, 2026

Relocation assistance

Not verified

Childcare support

Offered From the posting source checked Jun 20, 2026

Learning budget

Not verified

Verification

Source-linked checked Jun 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Program Manager, Translation Quality, Translation Services Operations Barcelona, Catalonia, ESP We are seeking a Program Manager to own and drive quality mechanisms and frameworks across Translation Services Operations (TSOps). This strategic role is responsible for defining quality standards, governing quality assurance programs, and ensuring the integrity of quality data that serves as the golden standard for machine translation and LLM model development. The PM will serve as the primary Quality point of contact for cross-functional programs and will partner closely with Linguistic, Central Program Management (CPM), Language Assets, and Science teams. This is a high-influence, cross-functional role that requires driving outcomes through partnership rather than direct ownership of resources - the successful candidate will earn trust and deliver results by aligning diverse stakeholders around shared quality objectives. Key job responsibilities ● Own end-to-end quality mechanisms including QA program design, QA of QA (proofreader performance auditing), and quality scoring frameworks across 60+ language pairs ● Define and maintain quality standards across services (Full MTPE, LMTPE, Revision, etc.) and content types (Retail, Product descriptions, Marketing, Instructional, etc.) ● Provide strategic guidance on quality frameworks for new client onboarding and new service launches ● Contribute to annual quality team goal-setting, including MQM score targets and projects goals. ● Serve as the primary Quality POC for CPM on large-scale programs, ensuring quality requirements are embedded from program inception through delivery. ● Partner with Linguistic teams to identify quality pain points, dive deep into data patterns, define Path to Green (PTG) quality improvement plans based

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