Program Manager, Amazon Japan Last Mile
Amazon - Tokyo, JPN
Posted Sep 29, 2025
Benefits
- Parental leave
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- Non-birth-parent leave
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- Family-building benefits
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- Fertility benefits: Not verified
- Adoption assistance: Not verified
- Surrogacy assistance: Not verified
- Mental health support
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- Relocation assistance
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- Childcare support
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- Learning budget
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- Salary
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Schedule
- Shift type
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- Weekend work
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Application
- Cover letter
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- Assessment
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- Deadline
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Where they hire
State eligibility is not yet verified.
About this role
Program Manager, Amazon Japan Last Mile Tokyo, JPN Amazon Japan is in one of its most exciting growth phases. We are expanding our core delivery station network at scale - and this year, we are also launching Quick Commerce and Sub Same-Day Delivery, two new businesses that will redefine speed and convenience for our customers. This means more stations, more complexity, and a greater need for operational excellence than ever before. We are looking for a Program Manager to drive delivery quality improvement across assigned regions. You will work at the intersection of data analysis and field operations, partnering with site managers to identify issues, propose scalable solutions, and raise the quality bar across a growing network. The improvements you drive will have a direct and measurable impact on millions of customers. You will be responsible for improving key delivery quality indicators - including on-time delivery rate and redelivery rate - across multiple delivery stations. Through large-scale data analysis, you will identify root causes and prioritize improvement activities, working closely with site managers to align on solutions and drive execution. You will also establish standard work practices that elevate quality across your region and support the onboarding of new delivery stations as the network continues to expand. What We Are Looking For We are looking for someone with experience in program management, operations, logistics, or supply chain, combined with strong analytical skills to turn complex data into actionable insights. You bring clear communication and stakeholder management skills, with the ability
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