Product Manager-Tech, Subscriptions, Ring Subscriptions

Benefits

Parental leave

Not verified not verified - source not recorded; timestamp not recorded

Non-birth-parent leave

Not verified not verified - source not recorded; timestamp not recorded

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

Not verified not verified - source not recorded; timestamp not recorded

401(k) match

Not verified

Was this benefit information wrong? Tell us.

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Product Manager-Tech, Subscriptions, Ring Subscriptions Hawthorne, California, USA We are looking for a Product Manager-Tech to own operational excellence and quality for Ring's subscriptions business. In this role, you will work at the intersection of product, engineering, operations, and customer service to identify friction points in the subscriber journey, diagnose root causes through data analysis, and drive product fixes that eliminate them. You will ensure our billing platform is reliable, accurate, and works the way customers expect it to, while building the processes and tooling needed to sustain a healthy, growing subscriptions business. The ideal candidate uses AI to raise their productivity and quality across all elements of their work, from data analysis and root-cause investigation to writing product requirements and prototyping solutions. Key job responsibilities * Own the operational health of the subscriptions experience end-to-end, including billing reliability, plan management, and payment processing * Partner closely with Customer Service to analyze support contacts, identify recurring pain points, and translate them into prioritized product improvements * Build and maintain analyses and reporting that connect subscriber experience metrics (contact rate, churn drivers, billing errors) to business outcomes * Drive root-cause analysis on billing, payment, and subscription lifecycle issues, and work with engineering to implement durable fixes * Develop and implement processes that proactively detect and prevent subscriber-facing errors and quality degradations before they reach customers * Deliver regular reporting and insights on subscriptions business performance, connecting operational metrics with financial drivers to inform strategic decisions * Work with cross-functional partners (engineering,

Read the full description at www.amazon.jobs. FewerJobs shows a source-linked preview and links to the original posting.