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Operations Program Manager, Global Operations Devices, Services & Systems

Amazon - Shenzhen, CHN

Posted Apr 17, 2026

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About this role

Operations Program Manager, Global Operations Devices, Services & Systems Shenzhen, CHN The Sustaining Operations group is looking for an individual who wants to work on a business that is growing at a rapid pace. We are a critical part of the hardware development and mass production processes. We ensure successful fulfillment for product launches and sustaining support. We grow the capabilities of our current systems to meet our needs, and drive continuous improvement for the company. As Operations Program Manager you will engage with an experienced cross-disciplinary staff to conceive, design and develop innovative consumer products. You must have strengths in Ownership, Bias for Action, Delivery Results, and Earn Trust. You must operate at strategic and tactical levels to succeed within an open collaborative peer environment. Key job responsibilities -Deliver results on complex projects involving cross functional teams to operationalize product launch and sustaining lifecycle support. -Work with stakeholders to define business requirements and product definition -Contribute to and influence program strategies for compliance, cost, quality, and availability -Understand current system capabilities and limitations -Problem solve and explore AI solutions to current processes and systems -Coordinate with cross functional teams to manage BOM changes through post ramp qualification -Drive continuous improvement -Integrate strong analysis and business rationale into sound decision making -Work with cross functional technical and business teams to support company goals. -Accelerate component localization initiatives in South Asia -Enable direct supplier engagement and development -Strengthen regional supply chain resilience -Create cost reduction opportunities through local sourcing -Enhance supplier

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