Operations Manager, FC

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Schedule

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Weekend work

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Application

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Deadline

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About this role

Operations Manager, FC Tepotzotlán, Mexico, MEX Job summary About Amazon At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon Operations Operations is at the heart of Amazon business. We are known for our speed, accuracy and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. In these key roles, you'll come in to help us exceed productivity goals and deliver against our customer promises. Our scale is expansive and our presence is growing. Our goal is simple: to offer the world's greatest selection of products and services with the world's best customer experience. We are seeking an Operations Manager to lead a team in one of our FCs. Your responsibilities: - Managing an environment concerning the delivery of Amazon orders direct to our customers, subject to ever rising volume and complexity, operating on a 24/7 basis - Managing day-to-day relationships with multiple stakeholders - Driving operational goals and metrics for your area. Communicating the vision to your team - Presenting operational metrics regularly to the senior leadership team - Problem-solves for closing gaps between performance and goals - Hires and develops top talent. Creates and implements a talent plan for the site including talent acquisition, performance and career management, learning and development, succession

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