Operation Manager, External Fulfillment Ops - FM

Benefits

Parental leave

6 weeks From the posting source checked Jun 20, 2026

Non-birth-parent leave

6 weeks From the posting source checked Jun 20, 2026

Family-building benefits

• Fertility benefits: Offered From the posting source checked Jun 20, 2026
• Adoption assistance: Offered From the posting source checked Jun 20, 2026
• Surrogacy assistance: Not verified

Mental health support

Offered From the posting source checked Jun 20, 2026

Relocation assistance

Not verified

Childcare support

Offered From the posting source checked Jun 20, 2026

Learning budget

Not verified

Verification

Source-linked checked Jun 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Required From the posting source checked Jun 20, 2026

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Operation Manager, External Fulfillment Ops - FM Sao Paulo, Sao Paulo, BRA Operations are the beating heart of Amazon. This key part of our business makes sure we fulfill and dispatch orders efficiently so that our customers get their items on time. The Brazil First Mile Operations External Fulfillment (EF Ops) team is responsible for the logistics of our sellers and operation of vendors. We seek an External fulfillment Operations Manager who bring the team together to push excellence in safety, quality and productivity across our vendors operations. Your focus will be to maintain safety standards within your team and across your scope, while influencing and driving strong CX performance across our Vendors and 3P partners on the supply chain programs such as Vendor Flex and Direct Fulfillment. You'll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow. Key job responsibilities - Promote a culture of safety and well-being across your scope and beyond - Be a multi-site expert and implement corrective actions to make sure quality and productivity are at consistently high levels, to share Amazon standards for our customer operations within non-Amazon owned or leased buildings - Engage in the field and handle administrative work alongside building and supporting a strong Amazon culture of performance and KPIs with our external partners - Analyse performance and suggest process improvements to optimize work and improve customer service - Engage, Influence

Read the full description at www.amazon.jobs. FewerJobs shows a preview and links to the original posting.