Manager - Customer Solutions, Strategic Accounts

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Salary

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401(k) match

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Schedule

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Weekend work

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Application

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Assessment

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Deadline

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Where they hire

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About this role

Manager - Customer Solutions, Strategic Accounts San Francisco, California, USA At Amazon Web Services (AWS) we help our customers build the future with the latest cloud technology. As a leader championing customers in the Customer Solutions Management organization you will lead a team that is responsible for guiding and advancing AWS customers along their multi-year journey to the cloud. You will recruit, develop, and support a group of highly talented individuals that are obsessed with our customers' success. Using your experience, you will work with your team, sales and other leaders across AWS to drive strategy, accelerate customer's journey to the cloud, improve customer engagement, drive adoption and expansion of customer's footprint on AWS, solve problems, and foster the rapid growth of the organization. The Customer Solutions Management role is a function that owns our customers journey, specifically through migrations and of customers workloads that establishes the core AWS solution which is the foundation of modernization and innovation. In addition to migrations, the CSM will drive the adoption, go live and ensure we are continuing to provide value as we increase retention and expand the customer's footprint on AWS. The team guides our customers through the technology, operational, educational and governance aspects of a successful AWS cloud journey. They interface with customer and AWS leadership, driving collaboration between other core account groups. In this role leading our Strategic account CSMs, you will be technically capable and credible in your own right, ready to dive deep into workload adoption patterns as

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