Live Ops Support Engineer, Prime Video Playback Live Operations

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Schedule

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Weekend work

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Application

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About this role

Live Ops Support Engineer, Prime Video Playback Live Operations London, England, GBR Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customise their viewing experience and find their favourite movies, series, documentaries, and live sports - including Thursday Night Football, the Premier League, Champions League, and Roland-Garros tennis; alongside Amazon MGM Studios-produced series and films; licensed fan favourites; and programming from Prime Video add-on subscriptions such as Discovery+, Paramount+, and BT Sport. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experiences. The Live Playback Operations team are seeking a Support Engineer to own the operation and end-to-end monitoring of live events on Prime Video. The role involves working with internal and external partners to ensure the video signal for each event is received from the various partners, routed through our encoding/packaging infrastructure and successfully delivered to customer devices. We use tools and consumer devices in fully-equipped operations centres to monitor every stage of the signal path. As a Prime Video technologist, you'll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You'll get to work on projects that are fast-paced, challenging,

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