IT Support Eng II - AMZ10909.8, Zappos & Shopbop

Benefits

Parental leave

6 weeks From the posting source checked Jun 20, 2026

Non-birth-parent leave

6 weeks From the posting source checked Jun 20, 2026

Family-building benefits

• Fertility benefits: Offered From the posting source checked Jun 20, 2026
• Adoption assistance: Offered From the posting source checked Jun 20, 2026
• Surrogacy assistance: Offered From the posting source checked Jun 20, 2026

Mental health support

Offered From the posting source checked Jun 20, 2026

Relocation assistance

Not verified

Childcare support

Offered From the posting source checked Jun 20, 2026

Learning budget

Not verified

Verification

Source-linked checked Jun 7, 2026

Salary

$61K-$106K From the posting source checked Jun 20, 2026

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$116,543 U.S. median for this role

Projected growth (BLS Employment Projections)

+9.8% - Much faster than average

28% below the BLS role benchmark for software engineering aggregate.

Matched to SOC 15-1252 - Software Engineering aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Engineering From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

IT Support Eng II - AMZ10909.8, Zappos & Shopbop Madison, Wisconsin, USA Employer: BOP LLC Position: IT Support Eng II AMZ10909.8 Location: Madison, Wisconsin Multiple Positions Available: 1. Troubleshooting difficult IT problems without SOPs. 2. Planning and coordinating CMs and CM templates. 3. Collaborating with internal teams or vendors to execute projects. 4. Leading continuous improvement efforts. 5. Auditing the quality of work performed and provide constructive feedback when necessary. 6. Automating manual tasks; create/improve small tools that help make team operations more efficient. 7. Serving as the first point of escalation. 8. Participating in hiring, training and development of others. 9. Ensuring infrastructure networking and computing systems remain available during production hours. 10. Managing local technical projects. 11. Maintaining or creating policies, procedures, and processes. 12. Identifying root-causes of operational issues and process inefficiencies. (40 hours / week, 8:00am-5:00pm, Salary Range $60,700/year to $106,300/year) Amazon.com is an Equal Opportunity - Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation Basic Qualifications: A Bachelor's degree or foreign equivalent degree in Computer Science, Computer Engineering, Software Development, Game Development or related discipline and 1 year of experience in the job offered or a related occupation in software development or IT Support. Experience must include: • 1 year of IT experience with client, server, and network service delivery. • 1 year of experience with IT systems or in a commercial production environment. • 1 year of experience networking concepts such as DNS, DHCP, SSL,

Read the full description at www.amazon.jobs. FewerJobs shows a preview and links to the original posting.